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FAQ

  1. Can I use my Crestron log in?
    Yes, but you will need to activate it by starting a new account for the Application Market. When doing so, type in the same login and password credentials as you do for the Crestron Website.

  2. How do I download a module, application, GUI etc?
    Once you log in you can simply select the module you wish to download and add it to your cart (free or purchase) once you “purchase” the module will begin to download.

  3. How do I submit a module, application, GUI etc for FREE Download?
    Please contact us ApplicationMarket@crestron.com and we will send you contractual agreements as well as the instructions for submission.

  4. How do I submit a module, application, GUI etc for PAID Download?
    Please contact us ApplicationMarket@crestron.com and we will send you the contractual agreements for resale as well as the instructions for submission.

  5. How much does it cost to submit a module, application, GUI, etc.?
    It is free to submit and participate in the Application Market. If you are submitting a module, application, GUI, etc for sale than there is a commission fee of 30% on each sale.

  6. Who do I call for support of the module, application, GUI, etc.?
    If the download is a Crestron product then you can contact Crestron for any module issues. If using a third party download please contact the creator directly via the link on the site. The contact information can also be found in the Help File included with every down load.

  7. What happens if I download something that doesn’t work properly or is incomplete?
    We will do our best to review every submission to assure quality products within the Application market, in the event you encounter an issue – please contact ApplicationMarket@crestron.com, describe the issue and identify the download. We will remove the download from the Website until the issue can be resolved.

  8. If I do sell a product on the Application Market, when will I get paid?
    To reduce the number of transactions made between companies and streamline the entire process, Crestron will tabulate and report item sales monthly. You will then be paid out 70% of total volume accrued, monthly.